
Terms and
Conditions Contract for High Speed
Internet
Service provided by
Griswold
Cooperative Telephone Company
1. I_________________________, telephone number______________ am subscribing to High Speed Internet Service.
2. I agree to retain this High Speed Internet Service for a minimum 12 month period. By agreeing to this minimum 12 month contract period, a $99.00 installation fee will be waived. If my telephone service or High Speed Internet is disconnected for any reason within the 12 months, the contract will be considered broken and the $99.00 install fee will be charged to my bill at the above telephone number. Circumstances that will break the 12 month contract include: if my telephone service is disconnected for failure to pay the bill, if my High Speed Internet service is disconnected/suspended for failure to comply with condition number 8 below, if I move the service from one address to another, or if I want to disconnect service due to placing my telephone on vacation status. If High Speed Internet service is disconnected for any of these reasons, I agree to pay the bill in full, pay the $99.00 for breaking the contract, and sign a new 12 month contract for High Speed Internet or pay an additional $99.00 install fee before High Speed Internet will be reconnected. Once I am out of the 12 month contract, if my High Speed Internet service gets disconnected for any reason, I understand that I will have to pay the $99.00 install fee or sign a new 12 month contract before the service will be reconnected.
3. A move charge will apply at the current rate if I request to move the service within a residence or building.
4. I will buy and have on hand at the time of installation a new surge suppressor. The High Speed Internet Modem will be required to be plugged in to the surge suppressor at the time of installation and remain plugged in at all times. The Modem is the property of the Griswold Cooperative Telephone Company and I agree to be responsible for protecting it from damage. If the modem is damaged due to power surges, lightning or negligence, I will be billed on my telephone bill, $350.00 for the modem.
5. High Speed Internet must be installed and billed to the customer subscribing to the service. It can not be installed at a separate address/phone number from where it is billed. If I want to use High Speed Internet at a business and a residence, then I understand that I will have to pay for two separate High Speed Internet services. I am only subscribing to High Speed Internet and not dial-up Internet capabilities. If I want dial-up Internet capabilities as well as High Speed, I understand that I will have to pay the separate charge for dial-up service.
6. Multiple computers can be networked together on High Speed Internet. It is the subscriber’s responsibility to purchase and install a router for networking theses computers together that will be accessing the Internet simultaneously. If a router is not used for networking, other fees may apply.
7. I understand that High Speed Internet service is offered at speeds up to 256k, up to 512k, or up to 704k.
8. I agree not to host websites and/or produce mass emails. I also agree to keep Microsoft windows current by downloading recommended updates. If I do not comply with the previous statements, Griswold Cooperative Telephone Company reserves the right to suspend or disconnect my High Speed Internet service, as these previously stated acts could cause problems for all High Speed Internet users. I also understand that Griswold Cooperative Telephone Company recommends using and frequently updating anti-virus software protection.
9. I understand that I am responsible for taking measures to ensure security and prevent unauthorized users from accessing the Internet through customer provided wireless routers. Unauthorized users consist of anyone accessing my Internet connection that is not a member of my immediate household. Providing unauthorized users with Internet access is considered theft, and will result in breach of contract and loss of service.
I agree to all Terms and Conditions of this High Speed Internet Installation and Service Contract.
____________________________ _____________________________
Subscriber Date
____________________________ _____________________________
Witness Date